Mortgage Holidays

Here’s a quick guide to what mortgage lenders are offering to their current customers regarding mortgage breaks/holidays. This list is accurate as of 23 March 2020 and will be updated as we have more information.

Accord Mortgages

• 0800 138 2401
• Offering Payment Holiday? Yes
• Switch to Interest Only? Contact Lender
• Affect Credit Score? No
• https://www.accordmortgages.com/existing-customers/coronavirus-info/index.html

Bank of Ireland/Post Office

• 0800 1699 722
• Offering Payment Holiday? Yes
• Switch to Interest Only? Contact Lender
• Affect Credit Score? No
• https://www.bankofireland4intermediaries.co.uk/about-us/covid-19/

Barclays

• 0333 202 7492
• Offering Payment Holiday? Yes
• Yes
• Affect Credit Score? No
• https://www.barclays.co.uk/coronavirus/mortgages/

Coventry Building Society

• 0800 121 8899
• Offering Payment Holiday? Yes
• Switch to Interest Only? Contact Lender
• Affect Credit Score? No
• https://www.coventrybuildingsociety.co.uk/consumer/help/important-updates.html

Halifax

• Currently awaiting specific Covid-19 info
• Offering Payment Holiday? Yes
• https://www.halifax.co.uk/mortgages/existing-customers/payment-holidays/request-a-holiday2/

HSBC

• 03457 404404
• Offering Payment Holiday? Yes
• Switch to Interest Only? Contact Lender
• Affect Credit Score? Contact Lender
• https://www.hsbc.co.uk/help/coronavirus/faqs/#mortgages

Leeds Building Society

• 03451 960585
• Offering Payment Holiday? Yes
• Switch to Interest Only? Contact Lender
• Affect Credit Score? No
• https://www.leedsbuildingsociety.co.uk/mortgages/mortgage-payment-holiday/

Metro Bank

• 0345 319 1200
• Offering Payment Holiday? Yes
• Switch to Interest Only? Contact Lender
• Affect Credit Score? No
• Currently awaiting specific Covid-19 info

Nationwide Building Society

• Application form online
• Offering Payment Holiday? Yes
• Switch to Interest Only? No
• Affect Credit Score? No
• https://www.nationwide-intermediary.co.uk/payment-holidays

Nat West

• Email mortgage-paymentholiday@natwest.com 
• Offering Payment Holiday? Yes
• Switch to Interest Only? No
• Affect Credit Score? No
• https://personal.natwest.com/personal/mortgages/existing-customers.html

Platform Homeloans

• Email opt.plymouth@wmsl.co.uk  
• Offering Payment Holiday? Yes
• Switch to Interest Only? No
• Affect Credit Score? No
• https://www.co-operativebank.co.uk/news/2020/coronavirus-support-mortgage-payment-holidays

Principality Building Society

• 0330 333 4020
• Offering Payment Holiday? Yes
• Switch to Interest Only? Yes
• Affect Credit Score? No
• https://www.principality.co.uk/coronavirus#FAQ

Santander

• 0800 023 4603
• Offering Payment Holiday? Yes
• Switch to Interest Only? Contact Lender
• Affect Credit Score? No
• https://www.santanderforintermediaries.co.uk/help-and-register/coronavirus-covid-19/?dm_i=1T0R,6SPEX,L1TFPD,R7BJ6,1

Skipton Building Society

• 0345 850 1766
• Offering Payment Holiday? Yes
• Switch to Interest Only? Contact Lender
• Affect Credit Score? No
• https://www.skipton-intermediaries.co.uk/Article-Mortgage-Payment-Policy

TSB

• 0345 835 3374
• Offering Payment Holiday? Yes
• Switch to Interest Only? Contact Lender
• Affect Credit Score? No
• https://www2.tsb.co.uk/mortgages/existing-customers/flexible-features/#Mortgage_payment_holidays

Virgin Money/Clydesdale Bank

• Complete form on link below
• Offering Payment Holiday? Yes
• Switch to Interest Only? Contact Lender
• Affect Credit Score? No
• https://uk.virginmoney.com/virgin/mortgage-payment-holiday/

West Brom Building Society

• 0345 241 3784
• Offering Payment Holiday? Yes
• Switch to Interest Only? Yes
• Affect Credit Score? No
• https://www.westbrom.co.uk/customer-support#Coronavirus

If you are self-employed or a small business owner, read our article on government measures for small businesses.